Quick Policy Guide

Last updated: 07 Oct 2026

This quick reference guide is designed to help our brokers find the answers to common policy questions.  

Pease note, the information here is designed to be used as a guide only and this is not a representation of our complete policy, for more information or to workshop a deal, please reach out to your local BDM. 

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1. Borrowers

Acceptable Borrowers/Guarantors are outlined below

Individuals  

  • Australian or New Zealand citizens or permanent residents (appropriate VISA confirmation required if foreign document supplied) living in Australia or acceptable jurisdictions for expat loans.  
  • Other visas or in-flight PR applications are acceptable provided at least one borrower/guarantor is a citizen or Permanent Resident.   
  • Expats – An Australian or New Zealand citizen or permanent resident living overseas (See Expat Product) 
  • Minimum age of borrower is 18.  
  • Maximum 4 borrowers per loan   

Company Borrowers   

  • The company must have a valid ACN.  
  • All directors must be guarantors of the borrowing entity.  
  • Maximum of 4 directors  

Trust Borrowers  

  • Loans to a trust must be in the name of the trustee in its/their own right and also in its/their capacity as trustee.  
  • Discretionary, Unit, or family trusts permitted. 

SMSF Borrowers – see SMSF section for the Residential and Commercial SMSF Policy 

  • The Borrower is required to be the SMSF corporate Trustee (Non-trading entity), which holds the beneficial interest in the security property.    
  • The SMSF being corporate trustee must not be a trading entity.   
  • The legal title and legal ownership to the security property must be held on trust by an independent non-trading corporate trustee (the security custodian trustee) and the SMSF must have the ability to acquire the legal interest in the property on repayment of the loan.   
  • Up to 6 members/directors 

2. Product parameters

Loan Term   10 to 40 years (30 years for some products and calculate serviceability over 30 years)  
Interest Only   Up to 5 years  
Offset sub account   Yes (excludes SMSF and construction first split)   
Can access redraw   Yes (excludes SMSF and construction first split)   

3. Income qualification and acceptable documentation

For the assessment, 100% of the income is used unless mentioned otherwise  

All customers must document at least 12 months of employment history. Any gap of more than 30 days or change in type of employment needs a reasonable explanation. 

 

Income Type   Requirements  
PAYG  

(Full Time, Part Time, Contract, Casual)   

 

Evidence
  • 2 recent payslips not exceeding 2 months in age  

OR the most recent payslip plus at least one of the following must be obtained for each borrower:  

  • employment contract.  
  • Income Statements or Tax Assessment Notice.  
  • Letter from the employer that is on the employer’s letterhead and contains details of gross annual income and employment tenure.

Casual time with current employer must be >6 months    

Overtime  Evidence  
  • 2 recent payslips not exceeding 2 months in age
  • 6 months of employment is required
  • If YTD of most recent payslip is <6 month period, previous FY payslip is required
Commission Evidence  

100% can be used in servicing if 2 years of evidence (else 50% is used)

  • 2 years of income statements OR
  • 2 payslips, one from last Financial Year
Bonus Evidence 
  • Payslips or Tax return/income statement to evidence.
  • 1 year when bonus is less than 50% of base (80% in servicing)
  • 2 years when bonus is more than 50% of base (100% in servicing)
Self-Employed  
  • ABN length – business continuation acceptable (if changing from Sole trader/Partnership to Company/Trust etc.)  

 

  • Company ownership: Considered as self-employed if the applicant holds at least 25% of issued capital (share ownership)  

 

Product qualifiers  

Prime:

  • ABN 24 months. GST 12mths  

Near Prime:

  • ABN 12 months. GST 1 day  

Specialist/Specialist+:

  • ABN 6 months. GST 1 day.   

 

Evidence  

Full Doc:  

  • Documents must not be older than 21 months AND  
  • 1 year’s tax return AND Notice of Assessment 

Alt Doc:  

Provide one of the below income verifications: 

  • 6 months BAS (with BAS calculator in PDF format) OR 
  • 6 months business bank statements OR 
  • Accountants Letter 
Investment income (interest, dividends)   Evidence  
  • Most recent Investment fund statement, share certificate, or dividend notice,  AND: 
    • 2 years tax returns (Prime) OR;  
    • 1 year tax return (All other products) 
Rental Income from residential and commercial properties   

 

All rental income is shaded to 80% 

Existing Property:  
  • Rental income statements if the property is rented through a managing agent/real estate OR:
  • Evidenced through bank statements evidenced for a minimum of 3 months OR:
  • Applicant’s taxation records
Proposed Property:  
  • Valuation rental figure if funded OR agent appraisal if unfunded 
Commercial Lease 
  • Lease income from commercial investment properties less non-recoverable outgoings evidenced through lease agreement
Other income  

Refer to BDM for further information 

Permitted when as least 50% of income is earned (except for foster carer payments)

Evidence  
  • Letter from relevant agency confirming length of time and amount of income.  
  • At least 1 credit evident in bank statement(s).  
Examples 
  • Family Tax Benefit (A&B) 
  • Foster Carer Income  
  • Parenting Payments  
  • Child support  
  • Superannuation  
  • Social Security  
 
  • Aus Study / Scholarship  
  • Seasonal income  
  • Trust distributions  
  • Income Protection / Workers Compensation  
  • Scholarship Income 

4. Accepted credit impairment and refinance

   Prime  Near Prime  Specialist  Specialist+ 
Mortgage Conduct   No arrears greater than 14 days in the last 6 months  No deterioration of more than 1 month arrears evident in last 6 months    No deterioration of more than 2 months arrears evident in last 6 months    No deterioration of more than 3 months arrears evident in last 6 months   
Personal loans/Credit cards/Auto loans No arrears greater than 14 days  in the most recent reported month Conduct exceptions accepted subject to reasonable explanation  
Total defaults and judgments considered Paid Defaults totaling up to $1,000   Up to $3k OR
>24 months since registered OR
paid >12 months
Up to $3k OR
>12months since registered
Conduct exceptions accepted subject to reasonable explanation  
Discharged Bankruptcy or Part 9/10 agreements   Not accepted   Discharged > 2 years   Discharged > 1 day  
Repaying Part 9 and Part 10 agreements   Not accepted   Yes – provided the loan is being paid out and 6 months clear conduct is evident  
Hardship for Mortgages  Not accepted in the last 6 months  Not currently in hardship and one payment made 
Hardship for other financial products  Not currently in hardship 
Accepted subject to reasonable explanation 

5. Maximum loan and LVR

The table below shows the maximum loan amount and LVR for Residential Products.

For other products, see the Product Specific chapter for their respective tables. 

Residential

Metro 
LVR  Prime   Near-Prime   Specialist   Specialist+  
≤60%   $5,000,000   $5,000,000   $2,500,000   $2,000,000  
≤70%   $5,000,000   $3,000,000   $2,000,000   $1,500,000  
≤80%   $3,000,000   $3,000,000   $1,500,000   $1,000,000  
≤85%*  $1,750,000   $1,750,000   $1,500,000   n/a  
≤90%*  $1,500,000   $1,500,000   n/a   n/a  
Non-Metro 
LVR  Prime   Near-Prime   Specialist   Specialist+  
≤60%   $3,000,000   $3,000,000   $2,500,000   $2,000,000  
≤70%   $3,000,000   $3,000,000   $1,750,000   $1,500,000  
≤80%   $2,000,000   $2,000,000   $1,500,000   $1,000,000  
≤85%*  $1,500,000   $1,500,000   $1,500,000   n/a  
≤90%*  $1,000,000   $1,000,000   n/a   n/a  

*If the LVR is over 80% or loan amount over $3 million, reach out to your local BDM for personalised broker support here

To determine whether a security is located in Metro or Non-Metro you can use Bluestone’s Acceptable Security Locations can be found Here.

Please note: 

  • Min Loan Size = $100,000
  • Aggregate Exposure Limits = $15,000,000

6. Serviceability

Bluestone’s serviceability calculator can be found here 

 

Expense Type   Requirements  
Assessment rate 
  • Stress repayments calculated on a rate of the higher of floor rate and actual rate + buffer  
  • Residential: Floor = 5.25%, Buffer  =1.5% for LVR ≤70% AND Product is either Prime, Near Prime, Construction Prime or Construction Near Prime, otherwise buffer of 2.0% applied 
  • Commercial: Floor = 5.25%, Buffer = 2.0%  
Living Expenses    Assessment  
  • Higher of Income and Family Structure Based HEM or borrower’s declared figure.  
  • Income-based HEM determined on:  
    • Household earned income (total gross income + rent, shaded at 80% before tax + other untaxed income)  
    • Marital status   
    • Number of dependents (For joint custody, the higher of Child support or HEM to be used)   
Notional Rent Expense  
  • Where the borrower is said to reside with family or friends either rent free or at an unusually low rent, a notional rent expense of $650 per month will be included as an existing commitment when determining serviceability
All Mortgage debts  

  

Assessment
  • New and existing loans are assessed at stressed monthly repayment amounts calculated using the higher of:
    • Broker entered rate plus buffer OR
    • Minimum floor rate
Debts with a non-loan party  

  

  • For applications where the applicant owns a property jointly with a non-loan party, we can use the full rental amount (i.e. 100% received, with shading of 80% applied accordingly). We can also attribute the full negative gearing amount for our applicant. 100% repayment to be applied.
Personal loan/Auto Loans/Credit Cards/Overdrafts/BNPL Assessment  
  • Personal loans, auto loans and other liabilities are assessed at actual monthly repayment amounts.  
  • Credit Cards/Overdrafts/BNPL monthly repayments are calculated at 3.8% of the relevant limit  
ATO Debt on Repayment Plans   

  

An existing ATO debt can remain without being paid out and cleared where the ATO has a formally agreed repayment plan which is being met in accordance with the agreement. The following criteria must be met:  
  • Eligible products are Near Prime, Specialist/+  
  • Maximum ATO debt cannot exceed $200,000  
  • The balloon payment (if applicable) must be pro-rata to the tenure of the debt agreement and split up accordingly and factored into servicing alongside the minimum monthly payment  

7. Loan Purpose

Lending may be approved when it fits within this policy and Bluestone’s risk appetite. 

Acceptable Purposes    Unacceptable Purposes   
  1.  To purchase a residential property for owner occupied1 or investment purpose  
  2. To purchase a commercial property for owner occupied or investment purpose  
  3. To construct a single or duplex dwelling on residential land¹.  
  4. To purchase a vacant block of land1  
  5. To refinance existing mortgages on residential or commercial property.   
  6. Capital, completion of improvements or renovations².  
  7. Debt consolidation of existing loans or other debts including but not limited to ATO debt, divorce etc2.  
  1. Loans to refinance properties in possession or where an eviction notice has been issued  
  2. Vendor refinance  
  3. Favourable purchases with rent to buy agreements   
  4. Loans to repurchase an asset that was sold to avoid creditors  
  5. Refinance SMSF loans from Private Lenders  

¹ Excludes Residential SMSF and Expat loans 

² Excludes SMSF and Expat loans 

8. Cash out

   Prime   Near Prime   Specialist   Specialist+  
Cash-out*  Unlimited     Unlimited <= 80% LVR  

$200k >80% LVR  

*Cash-out greater than $100k – cash–out purpose/evidence required to be provided 

10. Securities (residential)

For Commercial securities go to the Commercial Property Loans section

Acceptable Securities    Unacceptable Securities   
  • Residential (or zoning deemed equivalent to residential).
  • Rural Residential.
  • Mixed-use Residential units where the ground floor only has a commercial use: A minimum of 3 comparable sales are required.
  • Up to 4 dwellings on a single title.
  • Ownership of no more than 25% of a development
  • Properties with improvements worth >10% of the property value.
  • Properties up to 10 acres (4 hectares)
  • Units/studios minimum of 40 sqm (total living area)
  • Selling period of less than 6 months
  • Units in blocks of 4+ storeys that are new developments (built within 3 years) are limited to 80% LVR including fees.
  • Defence Housing Australia
  • Vacant residential land (excl SMSF) – see more details below
  • Crown Lease that expires more than 20 years after the expiry of the prospective loan.
  • Properties under construction/development/partially completed dwellings  
  • Hobby farms  
  • Exotic construction relocated or Kit homes   
  • Short-Term Letting (Holiday/Resort) timeshare, serviced apartments   
  • Studios  
  • Properties in dilapidated or uninhabitable condition  
  • Retirement Village   
  • Display Homes (where the property will continue to be a display home)  
  • Securities with active Development Approval (DA), unless construction loan or statutory declaration provided to state they will not act on it.
  • NRAS Schemes   
  • Multiple titles for a single dwelling  
  • Unacceptable titles include Company share, Native title, Company title, Stratum title, Mining Lease or Leasehold (excluding ACT).  

Vacant Land  

  • Permitted only Max LVR of 70%  
  • Land must be registered (no off-plan, house and land packages acceptable)  
  • Land must be vacant entirely (e.g. no partial works, other facilities/dwellings on site)  
  • Land must be able to connect with essential services (water, electricity/gas)  
  • Maximum loan amount $1.5M   
  • Full valuations (including Smart Val) are required in all instances 

11. Product specific – Commercial property loans

In addition to the verification and income/expense assessment above the following specific criteria relate to loans secured by commercial security. 

Borrower Type   Prime & Near Prime (Full and Alt)

(For SMSF borrowers, see SMSF section)

Maximum Loan Size    $3M loan size   
Maximum LVR by Loan size    ≤80% Metro  

≤75% Non-Metro 

Security location   Metro & Non-Metro  
Valuation Criteria   Full valuation by specialised commercial valuer  
Maximum Loan term   30 years   
Commercial Lease   Full commercial lease (if in place) to have a legal review.  

 

Acceptable Securities    Unacceptable Securities   
Multi use, high demand, non-specialised or industry specific commercial security including;  
  • Strata Office suites  
  • Small Warehouses  
  • Retail Shops  
  • Light Industrial Units  
  • Mixed Residential and Commercial premises (shops with units attached)    
Specialised, single use securities, such as: 
  • Nursing Homes / Special accommodation / Retirement Homes Clubs/Pubs
  • Adult entertainment
  • Developer residual stock
  • Flood plain locations
  • Contaminated / Chemical Sites (Petrol Station)
  • Properties in poor condition
  • Properties under construction
  • Properties with a lack of comparable sales
  • Vacant land

Maximum loan and LVR 

Metro 
LVR  Commercial Prime   Commercial Near-Prime  
≤70%   $3,000,000   $3,000,000  
≤75%   $2,500,000   $2,500,000  
≤80%   $2,000,000   n/a  
Non-Metro 
LVR  Commercial Prime   Commercial Near-Prime  
≤65%   $3,000,000   $3,000,000  
≤70%   $2,250,000   $2,250,000  
≤75%   $2,000,000   $2,000,000  
≤80%   n/a   n/a  

12. Product specific – Construction loans

 

Borrower Type   Prime and Near Prime (Full and Alt) – no owner builder / related builder 
Maximum Loan Size    $3M   
Maximum LVR   Maximum LVR at settlement (against land value) of 70% including fees 

80% of the expected on-completion valuation.  

Security Location   Metro only  
Maximum Loan term   30 years (including construction period)  
Maximum Construction Period 
24 months from settlement (9 months from settlement to start build) 
Repayment    IO during the construction period (with monthly interest payments) that converts to a standard loan post completion​. Max 5 years total IO followed by P&I. 
Other  Valid development consent, plans, specifications, and builder’s fixed price contract must be provided.  

Builder must be a registered third-party (no owner-builders or subcontractors) and be a member of Master Builders Association or HIA.  

Evidence of home warranty insurance and builder’s risk insurance is required before construction begins. 

Maximum loan and LVR 

Metro 
LVR  Construction Prime & Near Prime Loans  
≤60%   $3,000,000  
≤65%   $2,500,000  
≤70%   $2,500,000  
≤75%   $2,000,000  
≤80%   $1,500,000  

13. Product specific – Expat home loans

 

Borrower Type   Prime only  
Purpose   Refinance/Purchase investment residential property in Australia. (Cash Out allowed)  
Security location   Metro only  
Maximum Loan Size 
$3m
LVR    Max 80% 
Cash-out   Unlimited 
Foreign Income   PAYG/Contract income verified as per current policy evidenced by:  
  • 2 Payslips OR 
  • 1 payslip and employment contract AND  
  • 3 months bank statements  

Self-Employed  

  • Company must have been registered for more than 2 years AND
  • 1 year tax returns AND
  • 3 months business bank statements 

Overseas Net Income after Tax, shaded to 90% (use 100% foreign income in lodgement and in Serviceability Calculator. Income shading will be applied by system/calculator)

Expenses   Higher of HEM or actual converted to AUD   
Other  
  • Nominated representative domiciled in Australia to receive legal notices (Third Party Authority Form/TPA)  
  • Australia domiciled bank account for payments with all payments by Direct Debit (evidence of funds to complete for purchases to be held in AU account) 
  • Any foreign language documents to be NAATI-certified translated  
  • All Foreign currency conversions to be demonstrated at submission with evidence from XE.com 
  • Last known Australian address as part of the application 
  • Australian mobile required for Esign and Internet Banking (if no Australian number these capabilities are not available)

 

1. Borrowers

Acceptable SMSF Borrowers/Guarantors are outlined below 

  • The Borrower is required to be the SMSF corporate Trustee (Non-trading entity), which holds the beneficial interest in the security property.
  • The legal ownership to the security property must be held on trust by an independent non-trading corporate trustee (the security custodian trustee) and the SMSF (as beneficial owner) must have the ability to acquire the legal interest in the property on repayment of the loan.
  • Up to 6 members/directors
  • SMSF must have a net asset value greater than $200,000 (Net asset position = Total SMSF assets – liabilities)

2. Product parameters

Loan Term  10 to 30 years 
Interest Only  Up to 5 years 
Max LVR  80% 
Min Loan  $100,000 
Max Loan  $3,000,000 Metro

$2.250,000 Non-metro

Number of members  SMSF can have a maximum of 6 members 
Investment/Owner Occupied  Residential: Investment Only 

Commercial: Investment or related party (Business real property)  

Acceptable Purpose  Purchase, Refinance 
Unacceptable Purpose  Debt Consolidation, Cash-out 

3. Income qualification and acceptable documentation

 Contribution Profile  Verification 
PAYG
Option 1 
Servicing met from super guarantee
contributions (SGC) 
  • 2 recent payslips with at least 1 dated within 4 weeks of the application date.
  • No outside fund servicing or assets and liabilities required.  
  • Complete only the SMSF serviceability calculator tab. 
PAYG
Option 2 
Servicing met from SGC and a minimum of
12 months of regular additional concessional
contributions 
  • The above points PLUS
    • 12 months of SMSF Cash Management Account statements or
    • 12 months retail or industry superannuation fund statements
  • No outside fund servicing or assets and liabilities required.
  • Complete only the SMSF serviceability calculator tab. 
PAYG
Option 3 
Service on Proposed Contributions 
  • Provide following documents:
    • Completed Member acknowledgment – Increasing superannuation contributions
    • Complete the Members, assets, liabilities and expenses sections in ApplyOnline
    • Complete both the SMSF serviceability calculator  tab and standard serviceability tab (for the member(s) that require additional contributions). Attach both calculators with submission
    • Personal income to be verified in line with Prime Full Doc policy and document requirements
Self Employed
Option 1 
Servicing met from historic annual contributions 
  • Existing fund – 2 years lodged SMSF Returns and Financial Statement reflecting super contributions OR
  • Newly established SMSF – 2 years history retail superannuation fund statements
  • No outside fund servicing or assets and liabilities required. 
Self Employed
Option 2 
Servicing from proposed contributions (No history) 
  • See PAYG Option 3

4. Document Requirements

  Requirement 
SMSF Documents
Required 
SMSF Trust Deed  Full deed – Dated and fully executed 
Security Trust Deed  Full deed – Dated and fully executed 
Financials  • 2 years audited SMSF returns and financial statements
• Last 6 months Cash management Account statements
• For newly established SMSFs – Most recent retail superannuation fund statements 
Purchase Document Requirement  Property purchase contract  Property purchase contract executed in the name of the Corporate Trustee of the Security (Bare) Trust 
Funds to complete purchase  • Funds already held by SMSF – evidence sufficient funds held by SMSF to complete the purchase (can be same statements obtained to evidence member contributions)
• Funds to be paid into SMSF – evidence that the deposit moneys to be paid are allowable contributions (e.g. rollover from another superannuation fund, acceptable lump sum contributions to the SMSF) 
  Rental/lease Income  Residential: Real estate agent’s appraisal or Valuation amount 

Commercial: Commercial Lease 

Refinancing
Document
Requirements 
Existing loan statements  6 months loan statements 
Rental/lease Income  Existing Residential Property:  

Rental income statements if the property is rented through a managing agent/real estate OR;  

Evidenced through bank statements evidenced for a minimum of 3 months.   

 

Existing Commercial Property: Commercial Lease 

 

Proposed Property:  

Valuation rental figure if funded OR agent appraisal if unfunded 

5. Serviceability

SMSFs must be able to service the loan from proposed rental, member concessional contributions (current and proposed additional), and existing SMSF income and assets. 

Acceptable Income  Shading Applied in calculator 
Income 
  • Super Guarantee Contributions (SGC)
100% 
  • Concessional contributions may be considered to support serviceability, provided they are regular and evidenced.
  • Maximum concessional contribution cap
100% 
  • Rental income from residential investment properties held by SMSF, including proposed rental income where the loan is for a purchase
80% (use unshaded amount in serviceability calculator) 
  • Gross lease  income from commercial investment properties held by the SMSF less non-recoverable outgoings
80%  
Expenses 
  • Annual expenses of SMSF used (minimum of $1,500
 
Liabilities 
  • Stress repayments calculated on a rate of the higher of floor rate and actual rate + buffer  
  • Residential: Floor = 5.25%, Buffer 1.5% for LVR ≤70%, otherwise buffer of 2.0% applied 
  • Commercial: Floor = 5.25%, Buffer 2.0%  
 
Assets 
  • Deeming rate of 3.5% used on liquid assets (cash, term deposits, listed management funds and listed shares). 
  • Actual returns may be considered e.g. listed shares annual summary. 
 
  • The SMSF should hold minimum net assets of $200,000 prior to the purchase/refinance (Net assets=Total fund assets less any existing borrowings
 
  • No minimum liquid asset balance is required post-settlement
 

7. Securities

Residential

Acceptable Securities    Unacceptable Securities   
  • Subject to an acceptable Contract of Sale executed before 10 August 2026, or under an existing LRBA prior to this date. 
  • Residential (or zoning deemed equivalent to residential).  
  • Rural Residential.  
  • Up to 4 dwellings on a single title.  
  • Ownership of no more than 25% of a development  
  • Properties with improvements worth >10% of the property value.  
  • Properties up to 10 acres (4 hectares)  
  • Units/studios minimum 40 sqm (total living area)  
  • Selling period of less than 6 months  
  • Defence Housing Australia  
  • Crown Lease that expires more than 20 years after the expiry of the prospective loan.  
  • Properties under construction/development/partially completed dwellings  
  • Vacant residential land  
  • Hobby farms  
  • Exotic construction relocated or Kit homes   
  • Short-Term Letting (Holiday/Resort) timeshare, serviced apartments   
  • Properties in dilapidated or uninhabitable condition  
  • Retirement Village   
  • NRAS 
  • Multiple titles for a single dwelling  
  • Unacceptable titles include Company share, Native title, Company title, Stratum title, Mining Lease, Crown Lease or Leasehold (excluding ACT).  

Commercial

Acceptable Securities    Unacceptable Securities   
Multi use, high demand, non-specialised or industry specific commercial security including;  
  • Strata Office suites  
  • Small Warehouses  
  • Retail Shops  
  • Light Industrial Units  
  • Mixed Residential and Commercial premises (shops with units attached)   subject to an acceptable Contract of Sale executed before 10 August 2026, or under an existing LRBA prior to this date.  
Specialised, single use securities, such as: 
  • Nursing Homes/Special accommodation/Retirement Homes Clubs/Pubs 
  • Developer residual stock  
  • Flood plain locations  
  • Adult entertainment 
  • Contaminated/Chemical Sites (Petrol Station) 
  • Properties in poor condition  
  • Properties under construction 
  • Properties with a lack of comparable sales  
  • Vacant land

8. Maximum loan and LVR

Metro 
LVR  Residential SMSF   Commercial SMSF  
≤60%   $3,000,000   $3,000,000  
≤65%   $3,000,000   $3,000,000  
≤70%   $3,000,000   $3,000,000  
≤75%   $3,000,000   $2,500,000  
≤80%   $3,000,000   $2,000,000  
Non-Metro 
LVR  Residential SMSF   Commercial SMSF  
≤60%   $2,2500,000   $2,2500,000  
≤65%   $2,2500,000   $2,2500,000  
≤70%   $2,2500,000   $2,250,000  
≤75%   $2,000,000   $2,000,000  
≤80%   $2,000,000   n/a