Quick Policy Guide
Last updated: 07 Oct 2026
This quick reference guide is designed to help our brokers find the answers to common policy questions.
Pease note, the information here is designed to be used as a guide only and this is not a representation of our complete policy, for more information or to workshop a deal, please reach out to your local BDM.

1. Borrowers
Acceptable Borrowers/Guarantors are outlined below
Individuals
- Australian or New Zealand citizens or permanent residents (appropriate VISA confirmation required if foreign document supplied) living in Australia or acceptable jurisdictions for expat loans.
- Other visas or in-flight PR applications are acceptable provided at least one borrower/guarantor is a citizen or Permanent Resident.
- Expats – An Australian or New Zealand citizen or permanent resident living overseas (See Expat Product)
- Minimum age of borrower is 18.
- Maximum 4 borrowers per loan
Company Borrowers
- The company must have a valid ACN.
- All directors must be guarantors of the borrowing entity.
- Maximum of 4 directors
Trust Borrowers
- Loans to a trust must be in the name of the trustee in its/their own right and also in its/their capacity as trustee.
- Discretionary, Unit, or family trusts permitted.
SMSF Borrowers – see SMSF section for the Residential and Commercial SMSF Policy
- The Borrower is required to be the SMSF corporate Trustee (Non-trading entity), which holds the beneficial interest in the security property.
- The SMSF being corporate trustee must not be a trading entity.
- The legal title and legal ownership to the security property must be held on trust by an independent non-trading corporate trustee (the security custodian trustee) and the SMSF must have the ability to acquire the legal interest in the property on repayment of the loan.
- Up to 6 members/directors
2. Product parameters
| Loan Term | 10 to 40 years (30 years for some products and calculate serviceability over 30 years) |
| Interest Only | Up to 5 years |
| Offset sub account | Yes (excludes SMSF and construction first split) |
| Can access redraw | Yes (excludes SMSF and construction first split) |
3. Income qualification and acceptable documentation
For the assessment, 100% of the income is used unless mentioned otherwise
All customers must document at least 12 months of employment history. Any gap of more than 30 days or change in type of employment needs a reasonable explanation.
| Income Type | Requirements | |
| PAYG
(Full Time, Part Time, Contract, Casual)
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Evidence
OR the most recent payslip plus at least one of the following must be obtained for each borrower:
Casual time with current employer must be >6 months |
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| Overtime | Evidence
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| Commission | Evidence
100% can be used in servicing if 2 years of evidence (else 50% is used)
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| Bonus | Evidence
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Self-Employed
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Product qualifiers
Prime:
Near Prime:
Specialist/Specialist+:
Evidence Full Doc:
Alt Doc: Provide one of the below income verifications:
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| Investment income (interest, dividends) | Evidence
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| Rental Income from residential and commercial properties
All rental income is shaded to 80% |
Existing Property:
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Proposed Property:
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Commercial Lease
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| Other income
Refer to BDM for further information Permitted when as least 50% of income is earned (except for foster carer payments) |
Evidence
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Examples
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4. Accepted credit impairment and refinance
| Prime | Near Prime | Specialist | Specialist+ | |
| Mortgage Conduct | No arrears greater than 14 days in the last 6 months | No deterioration of more than 1 month arrears evident in last 6 months | No deterioration of more than 2 months arrears evident in last 6 months | No deterioration of more than 3 months arrears evident in last 6 months |
| Personal loans/Credit cards/Auto loans | No arrears greater than 14 days in the most recent reported month | Conduct exceptions accepted subject to reasonable explanation | ||
| Total defaults and judgments considered | Paid Defaults totaling up to $1,000 | Up to $3k OR >24 months since registered OR paid >12 months |
Up to $3k OR >12months since registered |
Conduct exceptions accepted subject to reasonable explanation |
| Discharged Bankruptcy or Part 9/10 agreements | Not accepted | Discharged > 2 years | Discharged > 1 day | |
| Repaying Part 9 and Part 10 agreements | Not accepted | Yes – provided the loan is being paid out and 6 months clear conduct is evident | ||
| Hardship for Mortgages | Not accepted in the last 6 months | Not currently in hardship and one payment made |
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| Hardship for other financial products | Not currently in hardship |
Accepted subject to reasonable explanation | ||
5. Maximum loan and LVR
The table below shows the maximum loan amount and LVR for Residential Products.
For other products, see the Product Specific chapter for their respective tables.
Residential
| Metro | ||||
| LVR | Prime | Near-Prime | Specialist | Specialist+ |
| ≤60% | $5,000,000 | $5,000,000 | $2,500,000 | $2,000,000 |
| ≤70% | $5,000,000 | $3,000,000 | $2,000,000 | $1,500,000 |
| ≤80% | $3,000,000 | $3,000,000 | $1,500,000 | $1,000,000 |
| ≤85%* | $1,750,000 | $1,750,000 | $1,500,000 | n/a |
| ≤90%* | $1,500,000 | $1,500,000 | n/a | n/a |
| Non-Metro | ||||
| LVR | Prime | Near-Prime | Specialist | Specialist+ |
| ≤60% | $3,000,000 | $3,000,000 | $2,500,000 | $2,000,000 |
| ≤70% | $3,000,000 | $3,000,000 | $1,750,000 | $1,500,000 |
| ≤80% | $2,000,000 | $2,000,000 | $1,500,000 | $1,000,000 |
| ≤85%* | $1,500,000 | $1,500,000 | $1,500,000 | n/a |
| ≤90%* | $1,000,000 | $1,000,000 | n/a | n/a |
*If the LVR is over 80% or loan amount over $3 million, reach out to your local BDM for personalised broker support here
To determine whether a security is located in Metro or Non-Metro you can use Bluestone’s Acceptable Security Locations can be found Here.
Please note:
- Min Loan Size = $100,000
- Aggregate Exposure Limits = $15,000,000
6. Serviceability
Bluestone’s serviceability calculator can be found here
| Expense Type | Requirements |
| Assessment rate |
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| Living Expenses | Assessment
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| Notional Rent Expense |
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| All Mortgage debts
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Assessment
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| Debts with a non-loan party
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| Personal loan/Auto Loans/Credit Cards/Overdrafts/BNPL | Assessment
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| ATO Debt on Repayment Plans
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An existing ATO debt can remain without being paid out and cleared where the ATO has a formally agreed repayment plan which is being met in accordance with the agreement. The following criteria must be met:
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7. Loan Purpose
Lending may be approved when it fits within this policy and Bluestone’s risk appetite.
| Acceptable Purposes | Unacceptable Purposes |
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¹ Excludes Residential SMSF and Expat loans
² Excludes SMSF and Expat loans
8. Cash out
| Prime | Near Prime | Specialist | Specialist+ | |
| Cash-out* | Unlimited | Unlimited <= 80% LVR
$200k >80% LVR |
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*Cash-out greater than $100k – cash–out purpose/evidence required to be provided
9. Exit strategy and Independent Legal Advice
Exit strategy
An exit strategy is required for all borrowers seeking owner-occupied finance where the end of the loan term is after either the minimum of declared retirement age or 70 years old and if the customer is expected to retire in the next 10 years the exit strategy needs to be verified.
Independent legal advice
Independent Legal advice (ILA) – where required, must be from an independent solicitor and is required for any applicant:
- of whom is a borrower of convenience (on loan, but not title) and are not in a spousal/de facto relationship
- elderly (70+ years old) with owner occupied security
- where Bluestone is made aware the borrow is a potentially vulnerable customer or does not understand English
10. Securities (residential)
For Commercial securities go to the Commercial Property Loans section
| Acceptable Securities | Unacceptable Securities |
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Vacant Land
- Permitted only Max LVR of 70%
- Land must be registered (no off-plan, house and land packages acceptable)
- Land must be vacant entirely (e.g. no partial works, other facilities/dwellings on site)
- Land must be able to connect with essential services (water, electricity/gas)
- Maximum loan amount $1.5M
- Full valuations (including Smart Val) are required in all instances
11. Product specific – Commercial property loans
In addition to the verification and income/expense assessment above the following specific criteria relate to loans secured by commercial security.
| Borrower Type | Prime & Near Prime (Full and Alt)
(For SMSF borrowers, see SMSF section) |
| Maximum Loan Size | $3M loan size |
| Maximum LVR by Loan size | ≤80% Metro
≤75% Non-Metro |
| Security location | Metro & Non-Metro |
| Valuation Criteria | Full valuation by specialised commercial valuer |
| Maximum Loan term | 30 years |
| Commercial Lease | Full commercial lease (if in place) to have a legal review. |
| Acceptable Securities | Unacceptable Securities |
Multi use, high demand, non-specialised or industry specific commercial security including;
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Specialised, single use securities, such as:
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Maximum loan and LVR
| Metro | ||
| LVR | Commercial Prime | Commercial Near-Prime |
| ≤70% | $3,000,000 | $3,000,000 |
| ≤75% | $2,500,000 | $2,500,000 |
| ≤80% | $2,000,000 | n/a |
| Non-Metro | ||
| LVR | Commercial Prime | Commercial Near-Prime |
| ≤65% | $3,000,000 | $3,000,000 |
| ≤70% | $2,250,000 | $2,250,000 |
| ≤75% | $2,000,000 | $2,000,000 |
| ≤80% | n/a | n/a |
12. Product specific – Construction loans
| Borrower Type | Prime and Near Prime (Full and Alt) – no owner builder / related builder |
| Maximum Loan Size | $3M |
| Maximum LVR | Maximum LVR at settlement (against land value) of 70% including fees
80% of the expected on-completion valuation. |
| Security Location | Metro only |
| Maximum Loan term | 30 years (including construction period) |
| Maximum Construction Period |
24 months from settlement (9 months from settlement to start build) |
| Repayment | IO during the construction period (with monthly interest payments) that converts to a standard loan post completion. Max 5 years total IO followed by P&I. |
| Other | Valid development consent, plans, specifications, and builder’s fixed price contract must be provided.
Builder must be a registered third-party (no owner-builders or subcontractors) and be a member of Master Builders Association or HIA. Evidence of home warranty insurance and builder’s risk insurance is required before construction begins. |
Maximum loan and LVR
| Metro | |
| LVR | Construction Prime & Near Prime Loans |
| ≤60% | $3,000,000 |
| ≤65% | $2,500,000 |
| ≤70% | $2,500,000 |
| ≤75% | $2,000,000 |
| ≤80% | $1,500,000 |
13. Product specific – Expat home loans
| Borrower Type | Prime only |
| Purpose | Refinance/Purchase investment residential property in Australia. (Cash Out allowed) |
| Security location | Metro only |
| Maximum Loan Size |
$3m |
| LVR | Max 80% |
| Cash-out | Unlimited |
| Foreign Income | PAYG/Contract income verified as per current policy evidenced by:
Self-Employed
Overseas Net Income after Tax, shaded to 90% (use 100% foreign income in lodgement and in Serviceability Calculator. Income shading will be applied by system/calculator) |
| Expenses | Higher of HEM or actual converted to AUD |
| Other |
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1. Borrowers
Acceptable SMSF Borrowers/Guarantors are outlined below
- The Borrower is required to be the SMSF corporate Trustee (Non-trading entity), which holds the beneficial interest in the security property.
- The legal ownership to the security property must be held on trust by an independent non-trading corporate trustee (the security custodian trustee) and the SMSF (as beneficial owner) must have the ability to acquire the legal interest in the property on repayment of the loan.
- Up to 6 members/directors
- SMSF must have a net asset value greater than $200,000 (Net asset position = Total SMSF assets – liabilities)
2. Product parameters
| Loan Term | 10 to 30 years |
| Interest Only | Up to 5 years |
| Max LVR | 80% |
| Min Loan | $100,000 |
| Max Loan | $3,000,000 Metro
$2.250,000 Non-metro |
| Number of members | SMSF can have a maximum of 6 members |
| Investment/Owner Occupied | Residential: Investment Only
Commercial: Investment or related party (Business real property) |
| Acceptable Purpose | Purchase, Refinance |
| Unacceptable Purpose | Debt Consolidation, Cash-out |
3. Income qualification and acceptable documentation
| Contribution Profile | Verification | |
| PAYG Option 1 |
Servicing met from super guarantee contributions (SGC) |
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| PAYG Option 2 |
Servicing met from SGC and a minimum of 12 months of regular additional concessional contributions |
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| PAYG Option 3 |
Service on Proposed Contributions |
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| Self Employed Option 1 |
Servicing met from historic annual contributions |
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| Self Employed Option 2 |
Servicing from proposed contributions (No history) |
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4. Document Requirements
| Requirement | ||
| SMSF Documents Required |
SMSF Trust Deed | Full deed – Dated and fully executed |
| Security Trust Deed | Full deed – Dated and fully executed | |
| Financials | • 2 years audited SMSF returns and financial statements • Last 6 months Cash management Account statements • For newly established SMSFs – Most recent retail superannuation fund statements |
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| Purchase Document Requirement | Property purchase contract | Property purchase contract executed in the name of the Corporate Trustee of the Security (Bare) Trust |
| Funds to complete purchase | • Funds already held by SMSF – evidence sufficient funds held by SMSF to complete the purchase (can be same statements obtained to evidence member contributions) • Funds to be paid into SMSF – evidence that the deposit moneys to be paid are allowable contributions (e.g. rollover from another superannuation fund, acceptable lump sum contributions to the SMSF) |
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| Rental/lease Income | Residential: Real estate agent’s appraisal or Valuation amount
Commercial: Commercial Lease |
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| Refinancing Document Requirements |
Existing loan statements | 6 months loan statements |
| Rental/lease Income | Existing Residential Property:
Rental income statements if the property is rented through a managing agent/real estate OR; Evidenced through bank statements evidenced for a minimum of 3 months.
Existing Commercial Property: Commercial Lease
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| Proposed Property:
Valuation rental figure if funded OR agent appraisal if unfunded |
5. Serviceability
SMSFs must be able to service the loan from proposed rental, member concessional contributions (current and proposed additional), and existing SMSF income and assets.
| Acceptable Income | Shading Applied in calculator | |
| Income |
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100% |
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100% | |
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80% (use unshaded amount in serviceability calculator) | |
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80% | |
| Expenses |
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| Liabilities |
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| Assets |
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6. Independent Legal Advice (ILA)
Not required but recommended
7. Securities
Residential
| Acceptable Securities | Unacceptable Securities |
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Commercial
| Acceptable Securities | Unacceptable Securities |
Multi use, high demand, non-specialised or industry specific commercial security including;
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Specialised, single use securities, such as:
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8. Maximum loan and LVR
| Metro | ||
| LVR | Residential SMSF | Commercial SMSF |
| ≤60% | $3,000,000 | $3,000,000 |
| ≤65% | $3,000,000 | $3,000,000 |
| ≤70% | $3,000,000 | $3,000,000 |
| ≤75% | $3,000,000 | $2,500,000 |
| ≤80% | $3,000,000 | $2,000,000 |
| Non-Metro | ||
| LVR | Residential SMSF | Commercial SMSF |
| ≤60% | $2,2500,000 | $2,2500,000 |
| ≤65% | $2,2500,000 | $2,2500,000 |
| ≤70% | $2,2500,000 | $2,250,000 |
| ≤75% | $2,000,000 | $2,000,000 |
| ≤80% | $2,000,000 | n/a |