Contact Us

Support is just a step away - find all the information you need to get in touch with us below.

New customers contact

New Borrowers

  • 1300 608 658

  • direct@bluestone.com.au

Existing customers contact

Existing Borrowers

  • 13 BLUE (2583)

  • customerservice@bluestone.com.au

We want to hear from you

If you have positive or negative feedback about your experience with Bluestone, we want to hear from you. Use the forms below to raise any questions, feedback, or complaints.

Feedback and Enquiries

Use this form if you have general feedback or questions. If you would like to be contacted about your enquiry, a customer service representative will reach out to you shortly to assist.

  • This field is for validation purposes and should be left unchanged.

Complaints

Use this form to raise a complaint. Please note that depending on the nature of your complaint, a written response may take up to 21 to 45 business days.

  • This field is for validation purposes and should be left unchanged.

Bluestone uses the information that you have provided to respond to your query. Information is collected, used and disclosed in accordance with Bluestone’s Privacy Policy. Bluestone may send information about its products and services via email, post, telephone and SMS. You can opt out at any time by contacting us.